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TERMS AND CONDITIONS FOR THE PROVISION OF ELECTRONIC SERVICES
§ 1. General provisions
- These Terms and Conditions set out the rules for the provision of electronic services by Instytut Księgowości i Podatków Karkonoskiej Izby Gospodarczej Spółka Jawna, NIP: 8993044454, REGON: 543531441, KRS: 0001212329, with its registered office in Wrocław (hereinafter: the “Service Provider”).
- These Terms and Conditions specify, in particular:
the rules for entering into distance agreements,
the scope and manner of providing accounting services,
the rights and obligations of the Parties,
the rules for processing personal data. - These Terms and Conditions have been drawn up under the applicable provisions of law, in particular:
the Polish Civil Code,
the Polish Act on the Provision of Electronic Services,
personal data protection legislation (GDPR). - The terms used in these Terms and Conditions have the following meanings:
Client — an entrepreneur conducting business activities or an organisation (e.g. a foundation or association) using accounting services.
Service Provider — Instytut Księgowości i Podatków KIG Sp. J.
Services — accounting, HR, payroll and advisory services provided remotely.
Agreement — a service agreement entered into electronically.
Website — the website operated by the Service Provider. - The information on the Website constitutes an invitation to enter into an agreement, rather than an offer within the meaning of the Polish Civil Code.
§ 2. Provision of electronic services
- Services are provided using electronic communication, in particular email and IT systems.
- To use the Services, the Client should have:
a device with Internet access,
an active email address,
a phone number. - Before entering into the Agreement, the Client is required to read these Terms and Conditions and the Privacy Policy.
§ 3. Entering into the Agreement
- The Agreement is entered into remotely through:
submission of an order form,
electronic acceptance of the terms of working together,
signing the agreement in electronic or written form. - The Service Provider confirms the conclusion of the Agreement electronically.
- The Agreement takes effect on the date of its confirmation by the Service Provider.
- The contact form on the Website is used to submit an enquiry. Submitting it and receiving confirmation of receipt of the message do not constitute the conclusion of an Agreement. We agree on the scope and terms of the services before entering into the Agreement.
§ 4. Scope and manner of performing the Services
- The Services include, in particular:
maintaining the tax revenue and expense ledger (KPiR),
maintaining revenue records for lump-sum taxation,
maintaining accounting books (full accounting),
VAT registers,
the fixed asset register,
HR and payroll services,
preparing tax and ZUS declarations. - Tax and ZUS declarations may be submitted electronically.
- The Client is required to submit documents on time:
HR documents — by the 8th day of the month,
accounting documents for a given month — by the 10th day of the following month. - A fee of PLN 150 net applies when accounting documents are submitted after the 10th day of the following month. The fee is charged once for the accounting month to which the late documents relate, regardless of the number of late invoices. It also applies during the promotional period.
- The Service Provider undertakes to:
submit ZUS declarations by the 10th day of the month,
submit tax declarations by the 20th day of the month. - The Client receives a monthly summary covering the records and the amounts of tax liabilities.
§ 5. Detailed scope of Services
Depending on the scope agreed in the Agreement, the Services may include:
- a dedicated accountant,
- contact by email and other electronic means,
- online access to documents,
- financial reports and analyses,
- representation before authorities (within the scope of the power of attorney granted),
- tax advice,
- support during verification activities and inspections.
§ 6. Payments
- The first 3 months at PLN 1 net per month for up to 1000 documents. From month 4, the standard price applies in accordance with the agreed scope of services and the current price list. During the promotion, each document above 1000 per month costs 5 PLN net. The remaining terms of working together are specified in the Agreement. The fee structure is described under Promotion terms and scope of services.
- After the promotional period, the Service Provider issues VAT invoices with a 7-day payment term.
- Payment is made by bank transfer to the bank account specified on the invoice.
- If a payment is more than 30 days overdue, the Service Provider has the right to:
issue a demand for payment,
suspend the provision of Services. - An overdue payment exceeding 60 days may result in termination of the Agreement with immediate effect.
§ 7. Personal data protection
- The controller of personal data is Instytut Księgowości i Podatków KIG Sp. J.
- Personal data are processed for the performance of the Agreement and in accordance with the applicable provisions of the GDPR.
- The Client has the right to:
access their data,
correct their data,
request restriction of processing,
lodge a complaint with the President of the Polish Personal Data Protection Office (UODO).
§ 8. Complaints
- Complaints should be submitted electronically to biuro@ikip.net.pl or in writing to the address of the Service Provider’s registered office.
- A complaint should contain:
the Client’s details,
a description of the objections,
the Client’s request. - Complaints are considered within 14 working days of receipt.
§ 9. Termination of the Agreement
- Either Party may terminate the Agreement by giving 3 months’ notice, unless the Agreement provides otherwise.
- Notice of termination may be given electronically.
- After termination of the Agreement, the accounting documentation is handed over to the Client once outstanding amounts have been paid.
§ 10. Final provisions
- Disputes arising from the Agreement will be resolved by the competent common court in Poland.
- These Terms and Conditions are available on the Service Provider’s website in a form that allows them to be downloaded and printed.
- The Service Provider reserves the right to amend these Terms and Conditions if the law or the scope of the Services provided changes.
- Amendments to these Terms and Conditions are published on the Website.
